ERIN LITTLEWOOD COACHING
Last updated: 15 October 2026
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Erin Littlewood Coaching (Erin Littlewood, ABN 70055369719) ("we", "us", "our") respects your privacy.
This policy explains how we collect, use, store and share your personal information when you visit our
website, join the 7-Day BECOME Reset, buy a course such as BECOME, or work with us in coaching. We
handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
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We collect only what we need to provide our programs and services:
• Contact details: your name, email address, phone number and, where needed, postal address.
• Purchase details: what you bought and when. Payments are processed by Stripe, and we never see
or store your full card details.
• Course and coaching information: your progress in our courses, workbook responses you choose
to share, notes from coaching sessions, and any assessment or diagnostic results (for example, an
Emotional Capital Report).
• Wellbeing information: in some programs you may choose to share information about your health,
fitness, energy or emotional wellbeing. This is sensitive information, and we collect it only with your
consent and only when it is relevant to your coaching.
• Website and social media information: your device, browser, pages visited and how you found us,
collected through cookies and analytics tools, plus anything you send us through Instagram, LinkedIn
or Facebook messages.
• Testimonials and feedback: comments, written reviews and video testimonials you choose to give
us.
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We collect information directly from you when you sign up, buy, complete forms or surveys, book or
attend sessions, email or message us, or enter a giveaway. We also collect some information
automatically through our website, Podia and analytics tools.
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We use your information to:
• deliver our courses, resources and coaching sessions
• process payments and send receipts
• communicate with you about your program, bookings and account
• send you emails such as the 7-Day BECOME Reset sequence, news and offers, where you have
opted in
• understand what is working so we can improve our programs and content
• run giveaways and contact winners
Erin Littlewood Coaching | Privacy Policy Page 2
• meet our legal and tax obligations
We will only use a testimonial, your name or your image publicly with your clear permission, and you
can withdraw that permission at any time for future use.
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If you join our mailing list or download a free resource, we will send you related emails. Every marketing
email includes an unsubscribe link, and you can opt out at any time. We will still send you essential
messages about any course or service you have bought.
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We never sell your personal information. We share it only with trusted service providers who help us
run our business, such as:
• Podia (course hosting, checkout and email)
• Stripe (payment processing)
• Podia (email marketing)
• Calendly and Zoom (scheduling and video sessions)
• Google Analytics (website analytics)
• Meta and LinkedIn (if we run ads or use tracking pixels)
• our accountant or professional advisers, where needed
Some of these providers store data overseas, including in the United States. We choose providers with
strong privacy and security practices, but by using our services you acknowledge that your
information may be stored outside Australia.
We may also disclose information where required by law, or where we reasonably believe it is
necessary to prevent a serious threat to someone's life, health or safety.
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What you share in coaching sessions is kept confidential and is not shared with anyone else without
your consent, except where the law requires it or where there is a serious risk to your safety or
someone else's. This aligns with the ICF Code of Ethics. Coaching is not therapy or medical care, and if
we believe you would benefit from professional support, we may suggest it.
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Our website and Podia use cookies and similar tools to keep the site working, remember your
preferences, measure traffic and, if we advertise, measure how ads perform. You can block or delete
cookies in your browser settings, though some features may not work as well.
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We store information using password-protected accounts and reputable platforms, and we limit
access to people who need it. We keep coaching notes and records for 7 years, then securely delete or
de-identify them.
If a data breach is likely to cause you serious harm, we will notify you and, where required, the Office of
the Australian Information Commissioner (OAIC).
Erin Littlewood Coaching | Privacy Policy Page 3
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You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete
it. Contact us using the details below and we will respond within 30 days. We may need to keep some
records where the law requires it.
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You can browse our website and follow our social media without identifying yourself. To buy a course
or receive coaching, we need your name and contact details.
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If you have a question or a concern about how we handle your information, contact us first and we will
do our best to resolve it within 30 days:
Erin Littlewood Coaching
Email: erin@erinlittlewoodcoaching.com.au
Post: 685 Pettavel Road Freshwater Creek 3217
If you are not satisfied with our response, you can contact the Office of the Australian Information
Commissioner at oaic.gov.au.
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We may update this policy from time to time. The latest version will always be on our website, with the
date it was last updated.